Clinical Quality and Risk Manager

Location
London, GB-LND
Salary
Competitive Salary
Posted
29 Jun 2018
Closes
27 Jul 2018
Ref
HCA11424-100982
Job Type
Permanent
HCA Healthcare UK – The world’s largest private acute and complex care hospital group and winners of 'The Best Private Healthcare provider 2016' and 'Best International Cancer Services' provider 2016 The Lister Hospital campus in South-West London has been rated as ‘Outstanding’ by the Care Quality Commission in 2017, which highlights the exceptional care and highest quality of nursing and clinical care provided by our staff at the hospital. The campus encompasses one of the most famous landmarks in Chelsea, The Lister Hospital located next to Chelsea Bridge; Chelsea Outpatients Centre, a modern and contemporary private diagnostic and treatment facility on the famous Chelsea Kings Road and our private outpatient physiotherapy service and independent private general practice at Chelsea Medical Centre. In May 2017, the campus expanded to include a brand new purpose-built outpatient centre HCA Sydney Street, Chelsea. Our 57 bedded inpatient service provides a comprehensive range of orthopaedics, acute surgical and medicine treatments to our patients. We specialise in caring for patients who have undergone complex and varied surgery in orthopaedics, gynaecology, dermatology, urology, colorectal, gastroenterology, ophthalmology and reconstructive surgery

Job Description

The Quality and Risk Manager is an integral part of the Clinical Governance team. Working with stakeholders and supporting the clinical teams, the role is responsible for identifying areas for improvement and developing robust systems, processes and programs that will lead to the delivery of exceptional care.

Duties & Responsibilities

Implementation and monitoring of the Audit Programme including working with Heads of Department (HoD) to develop robust action plans that provide improvements to care and service delivered. To be the site lead and link with HCA UK for audit, sharing best practice across sites. Under the direction of the Head of Governance and Risk, act as the site lead for compliance including being the main liaison for all national audits, accreditation processes and CQC and CHKS inspections. Work with the HCA UK Corporate Clinical Services Department and local Heads of Departments (HoD) to ensure a standardised approach to CQC inspection compliance is maintained Development, implementation and monitoring of a robust NICE Guidance programme to ensure that guidance is assessed and practice/policy is in line with best practice. Including maintenance of audit trail of gap analysis and changes to practice Support the Governance Team with validation of data and maintenance of databases Expert user of auditing tool and training local staff Act as the Policy Controller and direct the policy reviewer where needed Assist the Head of Governance and Risk with ensuring governance committee structures are in place and adhered too Facilitate internal communication with all stakeholders and staff To create and present reports to relevant Hospital committees and staff when required Responsibility for overseeing and implementing risk management processes, strategies and system across the organisation to maintain and develop the organisational, committee and corporate risk registers Oversight of the system for risk assessment and risk management, to deliver effective organisational risk registers whilst facilitating local ownership and accountability. Ensuring that risk registers are reviewed by the appropriate governance forum in line with the appropriate timeframes/cycle of business

Skills & Experience

Current and relevant experience in working with clinical governance Experience of accreditation and inspection processes Knowledge of the governance and UK legislative framework Excellent working knowledge of a variety of IT systems – Excel, Meditech and Datix

About The Individual

A personal connection and drive to deliver exceptional care consistently and service to patients and staff In-depth experience and knowledge of clinical governance, risk management and quality improvement Be able to work closely with all healthcare professional staff groups in supporting the change process Be able to understand and use information technology to drive process changes Have excellent interpersonal communication skills Have good time management skills; including working to tight deadlines and be flexible to meet the needs of the organisation