Clinical Quality and Risk Manager
The Quality and Risk Manager is an integral part of the Clinical Governance team. Working with stakeholders and supporting the clinical teams, the role is responsible for identifying areas for improvement and developing robust systems, processes and programs that will lead to the delivery of exceptional care.
Duties & Responsibilities
Implementation and monitoring of the Audit Programme including working with Heads of Department (HoD) to develop robust action plans that provide improvements to care and service delivered. To be the site lead and link with HCA UK for audit, sharing best practice across sites. Under the direction of the Head of Governance and Risk, act as the site lead for compliance including being the main liaison for all national audits, accreditation processes and CQC and CHKS inspections. Work with the HCA UK Corporate Clinical Services Department and local Heads of Departments (HoD) to ensure a standardised approach to CQC inspection compliance is maintained Development, implementation and monitoring of a robust NICE Guidance programme to ensure that guidance is assessed and practice/policy is in line with best practice. Including maintenance of audit trail of gap analysis and changes to practice Support the Governance Team with validation of data and maintenance of databases Expert user of auditing tool and training local staff Act as the Policy Controller and direct the policy reviewer where needed Assist the Head of Governance and Risk with ensuring governance committee structures are in place and adhered too Facilitate internal communication with all stakeholders and staff To create and present reports to relevant Hospital committees and staff when required Responsibility for overseeing and implementing risk management processes, strategies and system across the organisation to maintain and develop the organisational, committee and corporate risk registers Oversight of the system for risk assessment and risk management, to deliver effective organisational risk registers whilst facilitating local ownership and accountability. Ensuring that risk registers are reviewed by the appropriate governance forum in line with the appropriate timeframes/cycle of business
Skills & Experience
Current and relevant experience in working with clinical governance Experience of accreditation and inspection processes Knowledge of the governance and UK legislative framework Excellent working knowledge of a variety of IT systems – Excel, Meditech and Datix
About The Individual
A personal connection and drive to deliver exceptional care consistently and service to patients and staff In-depth experience and knowledge of clinical governance, risk management and quality improvement Be able to work closely with all healthcare professional staff groups in supporting the change process Be able to understand and use information technology to drive process changes Have excellent interpersonal communication skills Have good time management skills; including working to tight deadlines and be flexible to meet the needs of the organisation